Privacy Policy
This Privacy Policy transparently explains how your personal data is collected, processed, and protected on nighthopebangkok.com in compliance with the General Data Protection Regulation (EU GDPR 2016/679) and applicable privacy legislation.
👤 Article 1 – Data Controller
The controller responsible for your personal data is:
📋 Article 2 – Personal Data Collected & Purpose
We respect data minimization. Only information strictly required for order execution and service quality is processed:
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Digital Order Execution & Download Delivery: When completing payment on Stripe, your first name, last name, and email address are collected. These are necessary to provide immediate download access (
/merci.html), send your payment receipt, and provide permanent recovery links for your digital books (PDF & ePub). - Secure Payment Processing: Payment card information is handled directly and exclusively by Stripe. We never store, process, or view your full credit card numbers.
- Customer Support: If you contact us via email, your correspondence is retained to resolve technical download queries and ensure support continuity.
- Anonymous Performance Metrics: Technical browsing data is aggregated via Google Analytics 4 (visited pages, country, device type) exclusively to monitor loading speeds and platform stability.
⚖️ Article 3 – Legal Basis for Processing
- Contract Performance (Art. 6.1.b GDPR): Delivering purchased digital publications and post-purchase customer support.
- Legal Obligation (Art. 6.1.c GDPR): Fulfilling French accounting and statutory record-keeping rules.
- Legitimate Interest (Art. 6.1.f GDPR): Protecting against online fraud and optimizing website reliability.
📢 Article 4 – Non-Disclosure & Trusted Third Parties
Your personal data is never sold, rented, or traded to third parties for marketing or advertising purposes.
It is only transferred to technical service providers essential to deliver our service:
- Stripe Payments Europe Ltd (Ireland / EU): Certified PCI-DSS Level 1 payment gateway.
- OVH SAS (France / EU): Secure cloud infrastructure provider hosting our website and file downloads.
- Google LLC (Google Analytics 4): Anonymized site usage statistics.
🔒 Article 5 – Security & Data Hosting
- Systematic 256-bit TLS/SSL encryption (HTTPS) across all website pages.
- Infrastructure hosted within the European Union (France) on dedicated OVH Cloud servers with active DDoS protection.
- Zero banking details stored on our internal databases.
⏳ Article 6 – Data Retention Periods
- Invoicing and transactional records: Retained for 10 years pursuant to French commercial accounting law.
- Support communications: Retained for a maximum of 2 years following inquiry resolution.
- Google Analytics aggregated logs: Retained for up to 14 months.
🎂 Article 7 – Age Requirement (Adults Only)
The content of nighthopebangkok.com and the digital guide deal with adult themes (emotional recovery, nightlife, and lifestyle decisions). You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to purchase this product.
⚖️ Article 8 – Your Rights Under GDPR
Under the European General Data Protection Regulation, you have the right to:
- Access (Art. 15 GDPR): Request a copy of your personal data held by us.
- Rectification (Art. 16 GDPR): Request correction of inaccurate information.
- Erasure / “Right to be Forgotten” (Art. 17 GDPR): Request deletion of your personal data (subject to legal accounting retention duties).
- Restriction (Art. 18 GDPR) & Objection (Art. 21 GDPR): Limit or object to data processing under statutory conditions.
- Portability (Art. 20 GDPR): Receive your personal data in a structured, commonly used format.
To exercise your rights, email us at contact@nighthopebangkok.com. We will respond within 30 days. You also have the right to lodge a complaint with your supervisory data protection authority (such as the CNIL in France: www.cnil.fr).
🍪 Article 9 – Cookies
We use strictly necessary technical cookies to remember language selections and anonymized analytics cookies (Google Analytics 4). You may adjust your browser settings to reject cookies at any time.